Privacy Policy
Effective Date: 1st December 2024
At HarmoniSeek, your privacy is of utmost importance to us. This Privacy Policy outlines how
we collect, use, disclose, and safeguard your personal information. By accessing or using our
platform, you consent to the practices described in this Privacy Policy.
1. Information We Collect
1.1 Personal Information
We collect personal information that you voluntarily provide when using our platform, including
but not limited to:
● Name
● Email address
● Phone number
● Payment details (processed via third-party payment gateways)
● Profile information (for teachers: bio, qualifications, media uploads)
1.2 Non-Personal Information
We may collect non-personal information automatically when you use our platform, including:
● Browser type and version
● IP address
● Device information (e.g., operating system)
● Usage data, such as pages visited and time spent on the platform
2. How We Use Your Information
We use the information we collect to:
● Facilitate communication between teachers and students.
● Provide, operate, and improve our platform services.
● Process payments and manage subscriptions.
● Communicate important updates, such as changes to our policies or platform features.
● Ensure compliance with legal obligations.
3. Sharing Your Information
3.1 Third-Party Service Providers
We may share your information with third-party service providers for the following purposes:
● Payment Processing: Secure payment transactions via gateways like Stripe or PayPal.
● Analytics: Usage data analysis to improve platform performance.
3.2 Legal Obligations
We may disclose your information to comply with legal obligations, such as:
● Responding to court orders or legal processes.
● Protecting the rights, property, or safety of HarmoniSeek and its users.
3.3 Consent-Based Sharing
Your personal information will not be shared with other parties without your explicit consent,
except as outlined in this policy.
4. Data Protection and Security
HarmoniSeek employs industry-standard security measures to protect your information,
including:
● SSL encryption for data transmission.
● Secure storage of personal and payment data.
● Restricted access to sensitive data, limited to authorised personnel only.
While we strive to protect your information, no method of transmission or storage is 100%
secure. By using our platform, you acknowledge and accept this risk.
5. Cookies and Tracking Technologies
HarmoniSeek uses cookies and similar technologies to enhance user experience. These
technologies help us:
● Remember user preferences and login details.
● Analyse user behaviour to improve platform features.
You can manage cookie preferences through your browser settings, but disabling cookies may
limit certain functionalities of the platform.
6. Your Rights
Under applicable data protection laws, you have the following rights:
● Access and Correction: Request access to and correction of your personal
information.
● Withdrawal of Consent: Withdraw consent for specific uses of your data.
● Data Portability: Request a copy of your data in a portable format.
● Deletion: Request deletion of your personal data (subject to legal retention
requirements).
To exercise these rights, contact us at [email protected].
7. Data Retention
We retain your personal information for as long as necessary to:
● Fulfil the purposes outlined in this Privacy Policy.
● Comply with legal, regulatory, and accounting requirements.
● Resolve disputes and enforce our agreements.
After the retention period, your personal data will be securely deleted or anonymised.
8. International Data Transfers
If you access HarmoniSeek from outside Singapore, note that your data may be transferred to
and stored on servers in Singapore or other jurisdictions with equivalent data protection
standards.
9. Updates to This Policy
HarmoniSeek reserves the right to update this Privacy Policy to reflect changes in our practices
or legal requirements. We will notify you of significant changes via email or platform
notifications. The updated policy will include the “Effective Date” at the top of this page.
10. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, you can contact
us at:
● Email: [email protected]